Privacy & Cookie Policy
Last updated: October 2026
Welcome to Victoria Cafe Lounge ("we", "our", or "us"). We are committed to protecting and respecting your personal privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Business Name: Victoria Cafe Lounge
Address: No. 3 Victoria Street, Congleton, CW12 1GU
Email: victoriacafe2025@gmail.com
Telephone: 01260 540499
2. Information We Collect
We only collect minimal data necessary to run our cafe and respond to you:
- Inquiries & Bookings: Your name, phone number, and email address when you contact us or inquire about private hire/events.
- Website Usage & Technical Data: IP address, device type, and browsing patterns collected anonymously via Squarespace analytics cookies.
3. How We Use Your Information
- To reply to your questions, booking inquiries, or event requests.
- To operate, protect, and improve our website.
- We do not sell your data or share it with third parties for marketing purposes.
4. Cookies
Our website is hosted on Squarespace, which uses essential cookies for site security and navigation, as well as optional analytics cookies to help us understand visitor traffic.
You can adjust your cookie preferences at any time using our site cookie banner or through your web browser settings.
5. Data Retention & Deletion Requests
We keep your contact inquiries only as long as needed to fulfill your request.
Under UK data protection laws, you have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent at any time.
To request data deletion or update your details, please email us directly at victoriacafe2025@gmail.com.
6. Contact Us
If you have questions about this policy, please reach out to us at victoriacafe2025@gmail.com or visit us at No. 3 Victoria Street, Congleton, CW12 1GU.